What sort of information does Advangen collect?
Advangen collects personal information in accordance with the relevant privacy laws of Australia. Personal information is collected about you only during registration or when you visit certain parts of a website where you are invited to provide content, submissions and suggestions or participate in interactive online activities (i.e. community postings, voting, chat, games, or bulletin boards). Personal information can include your name, e-mail address, credit card details, demographic information about you (such as your postcode and age) and any other information of a personal nature which you provide.
While we strive to protect our user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk. We also collect non-personal information such as your IP address and use 'cookies' on the website. The information it obtains from collecting IP addresses and using 'cookies' is not personal information about you. For more information, please read the section on IP addresses and cookies below.
How does Advangen use and disclose personal information?
Financial information and any information you have provided regarding your health will never be shared.
Advangen uses personal information to fulfill orders and for feedback purposes (to the extent that is explained when users provide the information), to process e-commerce transactions or to contact you about products or services or send you information that may be of interest to you. A user's email address will not be posted by Advangen on this website.
If the Company expects to post your personal information on the website, you will be given prior notification of such posting and given the option of preventing such posting. Unless otherwise disclosed during collection, Advangen will not provide any personal information, to any third party for any purpose whatsoever. Please note, if you provide your credit card information to us in order to conduct an e-commerce transaction on the website, Advangen will provide your information to participating merchants in order to process that transaction.
Advangen is not responsible for how that information may be used by participating merchants. From time to time Advangen may make its mailing list available to carefully selected companies whose products or services may be of interest to you. If you would prefer not to receive offers from these other companies please let Advangen know at the time of ordering by phone or mail to:
Suite 1802, Level 18
15 Castlereagh Street
Sydney NSW 2000
Tel : +61 2 9233 8975
Advangen will not transfer personal information about you to any organisation outside Australia without your consent. If at any time Advangen is required by law or legal process to release personal information about you, we must cooperate fully.
You must be 18 years of age or over to use this site.
How does Advangen keep your personal information secure?
All incoming encrypted information is routed through a firewall, which serves as a gatekeeper for our system. Only data containing the correct authorisation is permitted past the firewall. Attempts to pass the firewall are constantly monitored for suspicious activity. However, Advangen cannot guarantee, in every circumstance, the security of the personal information you provide on this website.
How does Advangen use IP addresses and "Cookies"?
Advangen collects IP addresses for the purposes of system administration and usage analysis of the website and to report aggregated information to its advertisers. Advangen uses 'cookies' to track how and when customers use this website. 'Cookies' are used to see which areas are popular and which are not. Many improvements and updates are made to the website based on data collected by 'cookies' such as total number of visitors and pages viewed.
- Retrieve information from your computer that was not originally sent in a cookie;
- Identify specific individuals, except in such cases as online shopping (see above) and contest registration (if applicable where a cookie allows you to enter a contest every day without registering again each time).
- Except as described above, we do not use the information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|